Cancel a subscription
Where you subscribed decides how the cancellation is processed. Pick the one that matches your receipt.
On this website
- 1Email us at the support address below from the email you used at checkout.
- 2Include the last four digits of the card charged and the date of the charge.
- 3We cancel the subscription and confirm by reply, usually within one business day.
What to send us
So we can find the charge quickly, include both of these. Never send us your full card number, CVV or password — we will never ask for them.
- The email address the subscription was purchased with
- The last four digits of the card charged, and the date of the charge
Refund timings and what qualifies are set out in our Refund Policy. Cancelling stops future renewals; you keep access until the end of the period already paid for.